Booking conditions

For your stay at the hotel The Oustaou

Your reservation at the hotel l’Oustaou in Lavandou

In order to confirm your stay, we thank you for kindly paying a deposit corresponding to 30% of the total amount of your reservation. You can send us a check, make a transfer or pay by bank card remotely (contact us for the last two cases). We will send you a final confirmation by return mail or post.

 

Cancellation or modification of your stay

All year round, except high season

  • For any cancellation more than 15 days before your arrival, no charge.
  • For any cancellation 15 to 8 days before your arrival, the deposit will be retained.
  • For any cancellation 7 to 3 days before your arrival, a charge of 50% of the total amount of your stay.
  • For any cancellation within 3 days of your arrival, a charge of 100% of the total amount of your stay.
  • For any shortened stay or no show, no refund can be made, except in an emergency.

 

High season

  • For any cancellation more than 21 days before your arrival, no charge.
  • For any cancellation between 21 and 15 days before your arrival, the deposit will be retained.
  • For any cancellation from 14 to 8 days before your arrival, a charge of 50% of the total amount of your stay.
  • For any cancellation 7 to 3 days before your arrival, a charge of 75% of the total amount of your stay.
  • For any cancellation within 3 days of your arrival, a charge of 100% of the total amount of your stay.
  • For any stay cut short or no show, no refund can be made, except in an emergency.

Book your stay in Le Lavandou

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or by calling the hotel directly